Privacy Policy

At SSR Technologies, we are committed to protecting the privacy and security of our clients' and visitors' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, submit project inquiries, or make online payments for our professional audio-visual and CCTV integration services. By accessing or using our website, you consent to the data practices described in this policy.

Information We Collect

When you interact with our website, we may collect information about you in the following categories:

Personal Identification Information: Details including your name, email address, contact phone number, and company name submitted voluntarily via our quotation, consultation, or contact request forms.
Billing and Payment Information: Transaction details necessary to process service quotations, orders, and maintenance invoices. All online card payments are handled exclusively through our certified payment partner, PayHere (Private) Limited. SSR Technologies does not capture, store, or process sensitive cardholder details—such as full credit/debit card numbers, CVV codes, or security PINs—on our own servers.
Technical and Usage Data: Information such as your IP address, browser type, operating system, and site browsing interactions, collected automatically through cookies to maintain website stability and security.

Use of Information

We process and use the information collected for specific operational purposes, including:

Payment Processors and Technical Partners: We share transaction identifiers securely with authorized third parties—specifically PayHere for payment authorization and verified server hosting infrastructure providers—under strict contractual privacy and confidentiality obligations.
Legal and Regulatory Obligations: We may disclose your data if mandated to do so by applicable Sri Lankan statutes, legal processes, or official governmental directives.

Data Security

We apply industry-standard administrative, physical, and technical safeguards to prevent unauthorized access, alteration, disclosure, or loss of your personal records. All data transfer across ssrlk.com is encrypted using Secure Sockets Layer (SSL/TLS). Online payment processing via PayHere adheres to PCI-DSS Level 1 security standards and employs 256-bit encryption. While we take every commercially viable measure to safeguard your records, no transmission medium over the internet or method of digital storage can guarantee absolute immunity from risk.

Cookies and Tracking Technologies

Our website uses cookies and related technologies to facilitate smooth page navigation, remember session preferences, and evaluate website traffic. You can accept, decline, or customize cookie permissions through our on-site cookie manager or directly in your browser preferences. Disabling essential technical cookies may prevent certain form submissions or features from functioning properly.

Changes to This Privacy Policy

SSR Technologies reserves the right to modify or update this Privacy Policy as our operations, payment features, and regulatory requirements change. Updates will be published on this page with an amended "last updated" date. We encourage visitors to review this policy periodically to stay informed of our data protection practices

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us directly: